Terms of Service
These terms govern use of Trendilens at trendilens.com. The product interface may also appear as Social Lead Monitor.
The service
Trendilens is SaaS: you paste a public TikTok, Threads or Instagram post link and get metadata for free. After buying a comment pack you can collect the comment list, search it, run AI analysis, save breakdowns, refresh them on a timer and call the same over HTTP API. There are no physical goods. Access appears in the workspace right after a successful payment.
Accounts
You must be 18 or older and provide an accurate email. You are responsible for the account and for any API tokens you create. Do not share tokens.
Comment packs and price
You buy prepaid comment packs in US dollars. Right now that is 10,000 comments for $7, 50,000 for $28 and 150,000 for $70. Collection charges as many comments as were actually gathered. AI analysis charges separately from the same pack: 1 credit per 5 labelled comments, minimum 50 on the first full run of a post; watching has no minimum. The site may show a struck-through “old” price; you pay the lower amount. Sign up and get a free limit on comments from a post: up to 60 comments, no more than 20 per post and no more than 3 posts. The limit is granted once per verified email and is not a pack: keywords, AI analysis, auto-refresh and the API are not included.
Payments and tax
Checkout is provided by Freemius as Merchant of Record. Freemius may add tax at checkout depending on your country. After a successful payment we credit the pack to your account. Invoices, receipts and chargebacks are handled by Freemius.
Acceptable use
Use the product to analyse posts you own or are authorised to analyse — typically your own marketing posts. Do not use it to harass people, break the law, attack the service, collect private or restricted content, or resell raw platform data as a dump. We may suspend accounts that abuse the service.
Third-party content
Comments and media URLs come from the source platform as public post metadata. You are responsible for complying with that platform's terms and with copyright when you export, download or reuse any media, including sound. We do not grant you a licence to the underlying platform content.
AI analysis
AI analysis is a separate service, started by your command or when watching is on. Comment text without nicknames, avatars or media URLs is sent to OpenAI (United States) for labels and the brief. The output is a guide, not a legal or marketing guarantee. The model can be wrong. Do not run analysis on posts you are not allowed to analyse.
API
The public API is subject to the same packs, rate limits and these terms. Sandbox endpoints are for testing with fixtures only.
Intellectual property
The Trendilens software, site copy and brand are ours. You keep rights in the post URLs you submit. Analysis output in your library is yours to use for your business, subject to third-party rights in the underlying comments and media.
Availability
We aim to keep the service working but do not guarantee uninterrupted uptime. Collection can fail when the source platform changes.
Refunds
Refund requests are handled by Freemius under their buyer policies. Unused comments are not automatically converted to cash.
Liability
The service is provided as-is. To the extent allowed by law we are not liable for lost profits, lost data or indirect damages. Our aggregate liability for a claim is limited to the amount you paid for comment packs in the three months before the claim.
Governing law
These terms are governed by the laws of Ukraine. Mandatory consumer protections in your country still apply.
Changes
We may update these terms by publishing a new version on this page.
Contact
Support: vladimirchebdev@gmail.com.