Frequently asked questions
What a breakdown costs, whether you need an account, the API, watching new comments, and how AI works.
Is there a TikTok comment parser without Python?
Yes. Paste a public TikTok link on this page. That is the TikTok comment parser: a free card, then every comment with replies as a list — no script or extension.
What does processing TikTok comments from social networks mean?
Collecting, searching and working public threads — not moderating someone else’s page. We process public TikTok and Threads posts in the same workspace. Parsing is how comments enter the list; processing is what you do with them.
Can I download comments to Excel or JSON?
In the workspace comments are a searchable list. For a file or your own system use the API: it returns the same tree as JSON, which you can open in a spreadsheet.
Do I need an account to look at a post?
No. You can open the post card and the full metadata view without signing up. Sign in to collect comments; a pack is what you spend them from.
How much does a comment analysis cost?
You buy a comment pack and spend it as you go: an analysis charges exactly the number of comments it actually collected.
Can I keep watching for new comments?
Yes. A saved post can refresh on a timer — new comments appear in the list. For the service to also analyse them and write when you should reply, turn on “AI is watching”. An empty tick with nothing to do stays silent.
Can I download the sound from a post?
Yes, the track comes with the free metadata — there is a separate button on the breakdown card.
Is there an API?
There is. The same cabinet Bearer token covers collection, library, auto-refresh, AI, and keyword alerts with a webhook; metadata is free, and the sandbox works without signup. See /api-docs.
Do you parse Threads comments?
Yes. The Threads comment parser uses the same workspace as TikTok: paste a public Threads link. Metadata is free; comments come from the pack. Closed profiles are out of scope.
Can I run AI comment analysis?
Yes. After collection, run AI comment analysis, then turn on “AI is watching”. The brief, topics and recommendations appear in the workspace; Telegram gets a digest when there is a reason to reply. TikTok and Threads both work.